Refund policy

At globalink, we believe shopping online should feel secure and predictable. This policy explains how returns and refunds are handled from start to finish.

Eligibility Window

Customers may request a return within 30 days from the date of delivery. Requests made after this period will not be eligible for a refund.

Condition of Returned Items

To qualify for a return:

The item must be unused and in new condition
It must be returned in its original packaging, including all accessories and documentation
Items showing signs of wear, damage, or alteration may be refused

How to Initiate a Return

Contact us at Support@globalink.store within the 30-day window
Include your order number and reason for return
Wait for return instructions and the return address confirmation
Ship the item back using a trackable service

Return Shipping Costs

Customers are responsible for return shipping fees
We recommend using a tracked delivery method, as we cannot accept responsibility for lost returns

Restocking Fees

We do not charge any restocking fees (0%)

Refund Processing

Once your return is received and inspected:

Approved refunds are processed within 3 to 5 business days
Refunds are issued to the original payment method
Your bank or payment provider may require additional time to finalize the transaction